Hi,
Basically a thief impersonated me to my mobile data service provider, stole my phone number, and used that to steal money from me.
I’m wondering if I have any recourse and what specialization of attorney to look for.
Summary of chain of events:
- A thief called my service provider, and managed to convince them he was me.
- The thief convinced the service provider employee to remove my device from my telephone number, and to add his device.
- At that point, the thief was able to use my telephone number and his phone (device) to steal my main email via “Recovery” that uses an SMS-text to the phone number as authentication.
- Finally, using the stolen phone number and email address, the thief stole ~$20,500 worth of bitcoin from one of my accounts (~3.64 bitcoin)..
Questions:
- Do I have any potential legal recourse against the service provider for giving the thief my phone number? It seems this company was the critical part of the thief’s execution, and I was otherwise secure.
- If so, what kind of attorney would I want to hire?
Thank you.
PS: I’ve already filed a police report with the FBI’s IC3.
PPS: I’m generally private, use different passwords on different sites, I change my passwords often and they’re usually unrelated to anything, and no one knows my info (ie, that I have crypto here or there, and I’ve never shared my passwords or PINs with anyone, not even friends or family).
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