To give some context, I am new to the subject of UX and BitCoin Wallet, so I may have missed some important parts to guide me or unintentionally regarded them as not important (regarding the usage of the apps). So, let’s start with the first app Jaxx Liberty and then with the Lykke.
My main goal is to share my experience with the two application and hopefully help to get foot into the world of bitcoin and UX. I found that using Lykke was much more comfortable then Jaxx Liberty and I will explain in detail why I came to this conclusion in the following paragraphs.
Constructive criticism is happly accepted.
I will first summaries, point out the critique and conclude my thoughts about the application Jaxx Liberty and then proceed to the second application Lykke.
Jaxx Liberty: You start by creating your new wallet and proceed until you see the main site of the application. The structure of the main page is modular but you would expect it to be intuitive which is not the case. At this point you do not know what to do next and you are kind of lost in this application. Then you start clicking randomly through all the let’s say modules. When you go to ‘Global Settings’ you see Security, Settings and Tools and what you can modify or set. You can set a security password or a backup wallet but even if you do that, the explanation regarding the use is not clear. To someone who is new or even bit advanced, is seems that not only is it not intuitive but also the explanation for the different modules or settings are not sufficient to guide.
The usability of Jaxx Liberty is not ideal because it is not intuitive to use the application. First, you do not know, do I need to set a password or what is the backup wallet for. The background color looks not reliable to me and save to use the application. That is the perception I have while using the application.
In the wallet settings you are easily confused because there is an overload information and you see too many options. In the ‘Manage Wallets’ as a user you see to many possibilities without an explanation what it actually is. The modules look like news widgets and the functions are not self-explanatory which makes it harder to navigate through the app and find your needs. You can customize your interface which provides you with the flexibility.
Overall, I would not use the app because it lacks an intuitive design which does cost me additional effort, time and frustration to navigate and find what I really want.
Lykke: The first steps are ether you sign in or register and since I am a new user I will register. The procedure to register has the typical steps to type your username, password, email, fingerprint and verify the email and more but these are steps which most people are familiar and its intuitive. As you go through these steps you set up your wallet with ease. On the image on the left you type the necessary information to get access through verification and also to be able to complete your profile. As soon as the your profil resp. wallet is set up by going through the process then you will see the main screen of Lykke. You have the taskbar with the home, assets, trade and More icons which gives a practical overview of the functions. In the home screen you see the icons in a modular setup displayed.
The application is well made in the viewpoint of usability because as a user you know where you are at certain moment. The app is intuitive to use, and the background color gives you kind of the feeling of a safe environment and you trust the app/service. A negative point is that it has no CHF as base asset. With just a few clicks you can transfer your bitcoins.
Overall, I would use the application Lykke because it's an intuitive and reliable software to use. Also getting used to the application does not take much time which is really convenient in this era of need for instant gratification.
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