Sunday, December 1, 2019

Referral Services vs. The Rest

With a lot of services blatantly advertising and not being any good or services that were once good, not being what they used to be, referral services can be a great way to find some stability in this crazy scene. But does it require a "change" in mentality from the buyer???

Keep in mind, this is my opinion, so take this post with that in mind.

Most of the sellers/admins are looking to stay under the radar which is why they only allow new customers if they've been referred by existing customers. But they're also looking for users that are less "needy". They want users that will read the guides they've provided, can follow basic instructions, and don't have a hundred questions. They're trying to maximize their time making the service the best it can be and not dealing with how to troubleshoot an app when you're the only person reporting buffering and you haven't done a simple speedcheck on your device.

They're essentially looking for low maintenance customers. This doesn't mean they don't want to help when you have issues, but there are definitely some customers who always seem to have more issues than others. I'm not talking about diva operators that most of us have come in contact with, just reasonable human beings who run a good service but don't want to have to be messaging with customers constantly over basic streaming stuff.

So what can you do if you've received an invite:

  1. When you talk to the provider, ask all your questions up front if you have specific needs. Need an m3u link? Ask to be sure they provide one. Want to pay with bitcoin? Ask up front if they take it. Need closed captions? Ask before you pay for service. Want to use a specific app? Ask to be sure it's ok or ask which ones they recommend to use. Need a specific channel or are certain channels more important to you? Ask before your account is created. These guys take pride in their service and don't want to let you down or have a misunderstanding lead to an unhappy customer.
  2. Ask the provider what they think they do best. Most providers will love talking about their service. It's their baby. And it's ok if what you want isn't in their bread basket. And most times, these guys know other great services that might do what you want better and they'll refer you to them. aka more flies with honey.
  3. Don't be offended if the provider has some questions that might seem "intrusive". Remember, these guys are trying to stay under the radar and avoid company spies and whatnot. Certain people out there are out to get these guys and they need to make sure you're not those people. So don't be surprised if they're asking a lot of questions about you. It's not personal.

I know this might sound insensitive, but I'm just trying to help people out. I like my service. I've seen people get referred and then not able to renew after 1 month because they were just nosy nellies. Overstepping bounds in group chats, etc. Once you get in, especially if there's a group forum, sometimes its best to lay low and just observe. Do people give help besides the admin? Do people pm the admin for help vs using the group support?

Again, this is just my opinion. Hope it doesn't sound like a speech. Good luck to all and happy streaming!



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