Sunday, May 16, 2021

Suggestion - Sync - Please be VERY clear

I tried to post, then subsequently deleted, a post regarding Exodus Wallet's "Restore" feature.

Original Series of events:

  1. Installed Exodus Wallet on Mobile.
  2. Wrote down 12 word passphrase on piece of paper for mobile wallet.
  3. Installed Exodus Wallet on a laptop.
  4. Synced with Mobile to a laptop. (I THOUGHT it was syncing mobile wallet -> laptop. Turns out that was NOT the case, and the source of confusion later.)
  5. Compared wallet address on laptop and mobile, saw they were the same. (Again, the wallet address that matched at this point was from the LAPTOP. The original mobile pass phrase I wrote down was no longer valid.)
  6. Installed Exodus Wallet on a desktop. "Restored" using the original mobile passphrase I had written down. (Which was no longer valid.)
  7. Saw a different BitCoin wallet address that didn't match the passphrase from mobile, immediately got confused and wrote a support post, which I later deleted.

Please update your app to be absolutely, PAINFULLY clear about which wallet is being synced, and to where. And please double-check, step-by-step, the instructions for syncing between desktop and mobile, as well as mobile to desktop.

"If you scan the QR code produced by your mobile, the wallet from the MOBILE will be viewable on this desktop."

"If you want to sync the wallet in use on your desktop to this mobile device, you MUST scan the QR code produced by your desktop. Do not scan a code produced on the mobile." - And vice versa.


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