Saturday, October 5, 2019

PC keeps shutting down when playing games or running benchmarks

Userbenchmark Test: https://www.userbenchmark.com/UserRun/20687675

What is your parts list?

[PCPartPicker Part List](https://pcpartpicker.com/list/8Z3QzN)

Type|Item|Price

:----|:----|:----

**CPU** | [AMD Ryzen 5 2600 3.4 GHz 6-Core Processor](https://pcpartpicker.com/product/jLF48d/amd-ryzen-5-2600-34ghz-6-core-processor-yd2600bbafbox) | $118.00 @ Amazon

**CPU Cooler** | [NZXT Kraken M22 Liquid CPU Cooler](https://pcpartpicker.com/product/fmx2FT/nzxt-kraken-m22-liquid-cpu-cooler-rl-krm22-01) | $79.99 @ Amazon

**Thermal Compound** | [ARCTIC MX4 4 g Thermal Paste](https://pcpartpicker.com/product/HBXfrH/arctic-cooling-thermal-paste-acmx4) | $8.49 @ OutletPC

**Motherboard** | [ASRock AB350M Pro4 Micro ATX AM4 Motherboard](https://pcpartpicker.com/product/dWL7YJ/asrock-ab350m-pro4-micro-atx-am4-motherboard-ab350m-pro4) | $82.55 @ Amazon

**Memory** | [G.Skill Trident Z RGB 16 GB (2 x 8 GB) DDR4-3000 Memory](https://pcpartpicker.com/product/qjM323/gskill-trident-z-rgb-16gb-2-x-8gb-ddr3-3000-memory-f4-3000c16d-16gtzr) | $88.99 @ Newegg

**Storage** | [Kingston A400 120 GB 2.5" Solid State Drive](https://pcpartpicker.com/product/2FDzK8/kingston-a400-120gb-25-solid-state-drive-sa400s37120g) | $21.99 @ Amazon

**Storage** | [Western Digital Caviar Blue 1 TB 3.5" 7200RPM Internal Hard Drive](https://pcpartpicker.com/product/MwW9TW/western-digital-internal-hard-drive-wd10ezex) | $42.89 @ OutletPC

**Video Card** | [EVGA GeForce GTX 1080 Ti 11 GB SC Black Edition Video Card](https://pcpartpicker.com/product/gwJkcf/evga-geforce-gtx-1080-ti-11gb-sc-black-edition-video-card-11g-p4-6393-kr) | $1199.99 @ Amazon

**Case** | [Phanteks Enthoo EVOLV TG MicroATX Mini Tower Case](https://pcpartpicker.com/product/VkZ2FT/phanteks-enthoo-evolv-tg-black-atx-mini-tower-case-ph-es314etg_bk) | $137.98 @ Newegg

**Power Supply** | [Enermax Platimax 1500 W 80+ Platinum Certified Fully Modular ATX Power Supply](https://pcpartpicker.com/product/yjtCmG/enermax-power-supply-epm1500egt) |-

**Operating System** | [Microsoft Windows 10 Pro OEM 64-bit](https://pcpartpicker.com/product/MfH48d/microsoft-os-fqc08930) | $133.88 @ Amazon

**Monitor** | [Asus MG278Q 27.0" 2560x1440 144 Hz Monitor](https://pcpartpicker.com/product/fMcMnQ/asus-monitor-mg278q) | $413.99 @ Amazon

| *Prices include shipping, taxes, rebates, and discounts* |

| **Total** | **$2328.74**

| Generated by [PCPartPicker](https://pcpartpicker.com) 2019-10-05 09:55 EDT-0400 |

Describe your problem. List any error messages and symptoms. Be descriptive.

Whenever I am playing a game or running benchmarks my monitor will go to a no input screen after a few minutes of running. Sometimes it will freeze and I need to turn off the PSU to turn off the PC. When it shuts down I also hear a click sound, seems like it is coming from the psu, but I am not sure.

System

  • Provider

[ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

  • TimeCreated

[ SystemTime] 2019-09-24T10:06:02.859840100Z

EventRecordID 848

Correlation

  • Execution

[ ProcessID] 4 [ ThreadID] 8

Channel System

Computer DESKTOP-FM7BHJL

  • Security

[ UserID] S-1-5-18

  • EventDataBugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 0 ConnectedStandbyInProgress false SystemSleepTransitionsToOn 0 CsEntryScenarioInstanceId 0 BugcheckInfoFromEFI false CheckpointStatus 0

List anything you've done in attempt to diagnose or fix the problem.

My gaming PC hasn't been working properly for like a year or more. A year or 2 ago I changed all my pc parts for new ones, so all the stuff in my computer is not more than 2 years old. Whenever I am playing a game or running benchmarks my monitor will go to a no input screen after a few minutes of running. I first thought it might be a GPU problem, so i RMA'd it. I have had about 5 different 1080Ti's that were all back from RMA. I have already brought my PC to a repair shop here, they also didnt know where the problem would be. They have checked all the parts, but they couldn't check the MB and CPU. So I send my MB to the place where i bought it from, they tested the MB for 4 hours in different benchmarks and nothing was wrong. I tried installing the gpu into my dad's pc, it still crashed, but after like half a day. I swapped the cpu for a Ryzen 3 1200, but still no luck. I've tried almost anything but nothing seems to work. Reinstalling and factory resetting also doesn't seem to fix the issue. When i unplug the pc and remover the psu cables from the GPU and plug Them back in a fee seconds later, my pc will take longer to crash.

I should add that the PSU is from an old bitcoin miner, i don't know if that has any negative effect on the system.

I hope this is enough info for you guys to help me out with, if any more info is needed just say so ,

thanks in advance


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