Monday, September 30, 2019

FINAL REMINDER: Today is your LAST CHANCE to withdraw YOUR ASSETS from www.RialtoTrade.com.

FINAL REMINDER: Today is your LAST CHANCE to withdraw YOUR ASSETS from www.RialtoTrade.com.

LAST BATCH of email reminders was sent last night to everyone who still holds assets on the platform (unless you unsubscribed - if unsure log in and check your balance TODAY).

Please CHECK your inbox/spam folder and TAKE ACTION immediately!

Below are some important notes about withdrawing:

Ethereum: Do NOT send your ETH to an exchange wallet address! Always send it to your own private ETH wallet or you risk losing it or at best having to deal with that exchange's support team to receive it.

Bitcoin: We always recommend holding your own keys, so withdraw to your own wallet if at all possible. Alternatively, sending BTC to an exchange wallet should work OK, however we always advise testing with a small amount first!

Hopefully you have disinvested 100% of your assets into either BTC or ETH. If you have not, your entire investment was disinvested into BTC.

Given the expected large amounts of withdrawals please allow some extra time for withdrawals to be processed, especially for large amounts and outside business hours.

Can't log in?

We have recently updated our login FAQ so if you experience any difficulties logging in please have a look at it.

Most commonly it's an issue with the login cookie, so logging in in an incognito window in a desktop version of the Google Chrome browser usually does the trick.

If you get stuck please check out our platform user guide and our FAQ/support center.

MORE INFO: https://medium.com/rialto-ai/rialtotrade-service-discontinuation-66bcbeca26b8

NB: If you still hold any XRL tokens redeem them for ETH immediately as explained in this blog post: https://medium.com/rialto-ai/xrl-token-exchange-policy-cabfb3ff7116



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